My Cooling Store offers pre-paid return labels for a flat rate of $14.99 for most items. Labels are e-mailed directly for your convenience. If you would like one please email our Customer Support Team with the subject line Return Label.
In the email please make sure to include
Your order number.
Which item(s) you are looking to return.
Whether this is a return or an exchange.
NOTE: Labels last 10 days. If not used, the customer is responsible for shipping charges or can buy another $14.99 label.
Sadly, we cannot provide return labels from Canada.