You may notice on some items you see "Pre-Order" in the title. You may also notice it sometimes JUST says "Pre-Order" and sometimes it says an estimated date " Pre-Order Ships 1/16"
Therasage Instant Calmer Heating Pad - Medium (Pre-Order Ships 1/16)
ChiliPad Cube 1.1 Cooling and Heating Mattress Pad, Single (Pre-Order)
These are items that are available but are on pre-order. The items with this status will ship AS SOON AS AVAILABLE. Meaning, you will not need to contact us about the shipment, we will ship immediately once in stock.
If it has the date in the title, that is the date we have been told from the manufacturer that we will receive the items. If there is no date, we don't have an exact date but we have them on order.. You can always call for confirmation.
Hope this information helps!