RMA is a way that we can track the returns and exchanges that are headed back to us.
We have simplified our return policy - Please see full policy HERE
To simplify things, we now include a prepaid return label with every order.
- If you have an approved RMA (Return Merchandise Authorization), you will not be charged. For approval, please contact 888-406-1984 or e-mail firstname.lastname@example.org (NOTE: Approval will be granted if you received the wrong item, the item is defective, or any reason our agents feel justifies the pre-paid RMA)
- If you use this label without approved RMA, $9.99 will be deducted from your return or exchange.