RMA is a way that we can track the returns and exchanges that are headed back to us.


We have simplified our return policy - Please see full policy HERE


To simplify things, we now include a prepaid return label with every order.

  • If you have an approved RMA (Return Merchandise Authorization), you will not be charged. For approval, please contact 888-406-1984 or e-mail support@thewarmingstore.com (NOTE: Approval will be granted if you received the wrong item, the item is defective, or any reason our agents feel justifies the pre-paid RMA)
  • If you use this label without approved RMA, $9.99 will be deducted from your return or exchange.