If you're having trouble getting your heated jacket to turn on, please follow the steps below to troubleshoot. This guide will walk you through the proper setup and usage of your jacket’s battery and heating system.

 Important: Charge Your Battery First

Before using your heated jacket, make sure the battery has been charged for at least 6 hours to ensure a full charge.


 Step-by-Step Instructions

  1. Connect the Battery
    Plug the fully charged battery into the power cable inside the jacket.

  2. Turn On the Battery
    Press the power button on the battery. You’ll see the indicator lights flash briefly, then turn off. This means the battery is ready.

  3. Power On the Jacket
    Locate the jacket’s power button, typically on the left chest area (either inside or outside, depending on your model).
    Press and hold the jacket’s power button for 3 seconds to turn it on.

  4. Check the Power Button Light
    Once the jacket powers on, the button should light up.

    • If it doesn't, make sure the battery is connected securely and fully charged.

  5. Adjust the Heat Setting
    Tap the jacket’s power button to cycle through the heat settings:

    • Blue = Low

    • White = Medium

    • Red = High

  6. Turn Off the Jacket
    To power off, press and hold the jacket's power button for 3 seconds.


 Still Need Help?

If you're having issues with any of the steps above, please let us know which step you're stuck on so we can assist you more effectively. We’re here to help with any questions!