We care about our customers and are here to help with any questions, queries, or problems you may encounter.


We have lots of information in our Solutions Center but if you would prefer to speak to one of our heating and cooling experts, please feel free to contact us by:


Live Chat - Click the "Let's Talk" bar on the bottom right of the screen to start a conversation.  This is only available during business hours.


Email our Support Team


Phone Toll Free: 888-406-1984



The Warming Store

3791 Main St
Philadelphia, PA 19127


We are available:


Monday - Friday, 9:30am - 6pm


We are closed on weekends and public holidays.


Extended hours are in operation over the Holiday period.