Shipping

Shipping Information

Return and Exchange Policy
30 day Return and Exchange Policy   We hope you like your order but if, for whatever reason, you are not completely satisfied you can return it for a refu...
Fri, 20 Jan, 2017 at 2:49 PM
How much does shipping cost and how long will it take?
We will ship your order out as fast as we can with most orders shipping out within 1-2 business days from our Philadelphia, PA, HQ.    Some items ar...
Wed, 16 Dec, 2015 at 10:12 AM
Where does The Warming Store ship from?
Most shipments come from our Philadelphia location. We are located on Main Street, Manayunk, which is one of the most unique, fun, energetic parts in Philad...
Thu, 2 Apr, 2015 at 4:25 PM
Do you ship internationally?
Yes!  We ship to over 180 countries worldwide!  For Canada, you can easily select USPS or UPS for a flat rate of $25.(Please note duties, taxes and brokerag...
Fri, 7 Aug, 2015 at 10:47 AM
Why is shipping to Canada so expensive?
The average cost to Canada is $25-$40 so we figured $25 flat rate was fair and we will cover the rest.  We won’t want to leave our nice northern neighbors o...
Tue, 24 Feb, 2015 at 10:41 PM
Does The Warming Store ship to APO and FPO addresses?
We do!  We are very proud and excited to ship to our military family!  During checkout you will see APO/FPO shipping options. Standard rates apply.
Tue, 7 Apr, 2015 at 11:34 AM
Will I receive an order /shipment confirmation email?
If you order went through properly, you will receive a confirmation e-mail within 15 minutes of your order.  If you did not receive the e-mail, please conta...
Tue, 7 Apr, 2015 at 12:21 PM
Why does my order say “shipped” but it is not "tracking"?
Once your order is processed an automated email will be sent to you with the tracking.  It can take up to 2 working days for the carrier to scan packages in...
Tue, 7 Apr, 2015 at 12:37 PM
Does The Warming Store provide return shipping labels?
The Warming Store offers pre-paid return labels for a flat rate of $14.99 for most items. Labels are e-mailed directly to you for convenience. If you ...
Tue, 7 Apr, 2015 at 12:43 PM
Holiday Shipping Schedule
We are working diligently to get all orders out in time for the holidays. Please note the current ship times.  We suggest paying for expedited shipping this...
Wed, 16 Dec, 2015 at 11:21 AM